Overall, the providers with hands-on customer care representatives who can be contacted around the clock earn our highest ratings.īest known for its virtual phone service, RingCentral is one of the industry’s most popular communication and collaboration tools. It’s also helpful when a company provides video tutorials and explanatory articles on its website. The best solution? Trained technical-support agents who can be reached via multiple communication channels (phone, email, live chat). If you don’t have experience using software to host a conference call meeting, you’re bound to have questions. Some of the providers even provide free conference call service plans that let you upgrade to paid options as your business grows. That’s why it’s important to do your research and compare different providers’ offers until you find the conference calling service that has all the features your business needs at the lowest price.Īll the companies on our list offer scalable solutions with multiple pricing tiers. Whether you’re just starting out or you run a successful multinational corporation, you should still make thought-out financial decisions and be aware of where your money goes. Before we dive into in-depth reviews, here’s an overview of the methodology we’ve employed. We’ve researched, tested, and compared dozens of providers to narrow the list down to the industry’s leading options. Phone and video conference calls are the simplest, most affordable, and most convenient way to get a group of people together. But if you’d like access to advanced features like video conferencing, call recording, calendar integration, and other collaboration-related benefits, this type of service may be just what you need. If all you need is an occasional call with a few people, subscribing to a full suite of conference call services won’t make much sense from a financial point of view. Online usage of Zoom grew 1,900% from December 2019 to September 2020, Business Insider reports, and CEO Eric Yuan’s net worth has increased by more than $12 billion. At the same time, the demand for online conference calling services has surged. These services are especially beneficial for businesses that operate from multiple locations with remote team members.īest of all, you can also use this software to keep in touch with customers or give presentations to prospective clients.ĭue to the effects of the global pandemic of COVID-19, meeting rooms and offices have suddenly become redundant. To put it simply, a business of any size that needs to hold regular or occasional meetings with more than two participants can find conference call services useful. We’re here to help you make that decision. But you’re not sure investing in such service would make sense for your business. ![]() You’ve probably participated in a few online meetings. If FCC resolves this limitation, they will have an almost perfect service.You’ve heard about web-based conference calling software solutions. However, when it is, we have to use an alternative, fully browser-based (but inferior) service. This prevents clients with IT restrictions from full participation if screen sharing is required. The only shortcoming of FCC is the service requires any participant who wants to share their screen to download their program. This just isn't an option for a number of our clients. The paid service supposedly had a browser-based solution, but we soon learned that all participants had to download a sizeable program. ![]() We tried a number of services and were paying for an unsatisfactory service when we discovered FCC. The meeting host has to use their software, but participants just have to join with a compatible browser. ![]() We needed a service that would allow clients to participate using just a web browser and this service does that. Free Conference Call is an easy to use, reliable, mostly browser-based web conferencing service.
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